Raymond Chen has an amusing story just in time for Mothers’ Day. It’s a story from the joint OS/2 development effort of Microsoft and IBM about the mismatch in organizational structures between Microsoft and IBM. In those days, at least, Microsoft had a relatively shallow management structure whereas IBM epitomized a stolid bureaucracy.
A dispute arose over which key to use for moving from field to field in dialog boxes. The Microsofties wanted to use the Tab key and implemented that in the code. The IBMers were unalterably opposed although Chen doesn’t say what key they proposed to use. IBM insisted on escalating the debate to Redmond where the answer came back that they supported use of the Tab key.
The IBMers were not satisfied and escalated the issue up about 7 levels of IBM management to the VP level. The VP was also opposed to the choice of the Tab key and demanded that the Microsofties escalate the issue to an equivalent level at Redmond.
The local Microsoftie’s reply was hilarious and apparently ended the discussion. Take a look at Chen’s post to see what that reply was and what it had to do with Mothers’ Day.